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Simple, transparent pricing

Sign up for Falu at no cost and access all products and a workspace in Test mode. Upgrade anytime to execute live transactions.

Test Mode

    • Workspace access
    • Team member invites
    • User role management
    • Falu Identity
    • Falu Messaging
    • Falu Payments
    • Perform real transactions
    • Access testing environments
    • API access
    • Pre-built libraries, SDKs
    • Email support
    • Priority support
    • Self-serve knowledge base
    • Technical onboarding guidance

Live Mode

    • Workspace access
    • Team member invites
    • User role management
    • Falu Identity
    • Falu Messaging
    • Falu Payments
    • Perform real transactions
    • Access testing environments
    • API access
    • Pre-built libraries, SDKs
    • Email support
    • Priority support
    • Self-serve knowledge base
    • Technical onboarding guidance

Common Questions

Can't find the answer you're looking for? Check out the help desk.

What is Falu's pricing model?
Falu charges are separated by service and customers only pay for what they use. For example, Messaging clients are charged KES 0.5 per SMS.
Are there setting-up costs?
No. We do not charge you to set up an account with Falu.
What do you mean by ‘Test’ and ‘Live’ workspace modes?
When you set up an account with Falu, you automatically get allocated a workspace in Test mode at no cost. This is similar to a sandbox environment where you can try out Falu’s features, invite team mates, and gain API tokens to test our APIs. You can upgrade your account anytime
Can I pay for only one product?
Yes. You are free to only pay for what you use.
Do you charge separately for every product I use under Falu?
Yes. Every product is charged separately as informed by its usage. However, the charges are consolidated and you are invoiced once each month.

What's Included

One platform for business operations and transactions

Use Falu to verify the identity of your customers, communicate with your clients, check credit scores, and accept and make payments.

  • 1. Messaging: Send and receive SMSs to your customers.
  • 2. Identity Verification: Verify the identities of your clients easily for a seamless onboarding.
  • 3. Payments: Send and receive payments through M-PESA, T-Kash, and MTN Money.

Secure system to protect yourself and your customers

Falu is built with security at its foundation. From features such as role-based authentication to periodic redaction of user data, we ensure that your applications and resources are safe and that your business complies with user data protection regulations.

Well-documented APIs for developers

Falu includes thorough and well-documented APIs for developers. Regardless of the size of your business, you can now build your custom integrations with Falu.

  • Collect and payments from your app or website
  • Make instant mobile money transfers
  • Verify the identity of your customers programmatically
  • Retrieve transaction and customer data

Friendly, effective customer service

Use Falu's Support Center to answer your initial questions. Alternatively, our Customer Success team is always on hand to resolve pressing issues quickly.

Real time view of your business performance

Gain control of your account and understand how your business is performing using Falu's feature-rich dashboard for reporting, alerts, and exports.

  • Granular user permissions to control information access
  • Session logs for performance evaluation and troubleshooting
  • Test and live mode options for sand-boxing and running live transactions, respectively.

Boost your productivity.
Start using Falu today.

Create an account and start interacting with your customers instantly.

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