Drive 1-to-1 or multiparty conversations between your team and your client.
Create a 2-way communication channel your business and customers using Falu's inbound messaging feature. Use standard-rated or toll-free short codes to send and receive SMSs.
It is much quicker to send messages via a short code - especially if you are sending several SMS simultaneously. Reach your target audience faster than via the stand standard 10+ digit number.
Messages from short numbers are instantly recognizable as being from a business, and con be incorporated into your brand identity. Short codes are also more memorable than conventional mobile numbers.
Receive inbound requests, answer questions, and alert customers regarding service availability.
Provide an easy way for your customers to reach you and, in doing so, build and maintain lasting relationships.
Streamline the lines of communication between public services and people, who can also send notifications on evolving situations.
Conduct customer surveys and send and receive feedback on promotional events, questionnaires, coupons, and contests.
Send and receive 2-Way messages using Falu Messaging from KES 0.5 per SMS.
Create a free account in minutes and start interacting with your customers instantly.
